Privacy and Data Policy

 

At Sugar Rush Bakery, we are committed to protecting your privacy and safeguarding your personal information. This Privacy and Data Policy outlines how we collect, use, and protect the information you provide to us when visiting our website, placing orders, or interacting with our services.

 

  1. Information We Collect:

- Personal Information: When you place an order on our website, we collect personal information such as your name, email address, shipping address, and payment details.

- Browsing Information: We may collect non-personal information such as your IP address, browser type, and device information when you visit our website.

 

  1. Use of Information:

- Order Processing: We use the information you provide to process and fulfil your orders, communicate with you about your orders, and provide customer support.

- Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, and events. You have the option to opt out of receiving marketing communication at any time.

- Website Improvement: We may use browsing information to analyse website traffic, improve our website design, and enhance user experience.

 

  1. Data Security:

- We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

- We use industry-standard encryption technologies to secure the transmission of sensitive information during online transactions.

 

  1. Third-Party Service Providers:

- We may share your personal information with third-party service providers, such as payment processors and shipping carriers, to facilitate order processing and delivery.

- These service providers are contractually obligated to handle your information securely and are prohibited from using your information for any other purpose.

 

  1. Cookies and Tracking Technologies:

- We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content.

- You can choose to disable cookies in your browser settings, but please note that certain features of our website may not function properly without cookies.

 

  1. Data Retention:

- We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy and Data Policy, unless a longer retention period is required or permitted by law.

 

  1. Children's Privacy:*

- Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent.

 

  1. Changes to Privacy Policy:

- We reserve the right to update or modify this Privacy and Data Policy at any time. We will notify you of any material changes by posting the updated policy on our website.

 

  1. Contact Us:

If you have any questions or concerns about our Privacy and Data Policy, or if you would like to exercise your rights regarding your personal information, please contact us at info@sugarrush-bakery.co.uk.

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy and Data Policy.